We would like to get you familiar with these terms, conditions and house rules so that your stay can be pleasant without anything that can ruin your holiday and enjoying at our place. The Property (house / backyard / apartments) is privately owned and we hope that you will look after it during your stay, just as if it was your own home. Please feel free to ask any questions or if you need any additional information.
Please …
– we have some rules / processes / etc … which we follow but world is not black and white and that’s why we are flexible and will try to tailor our offering to your exact needs and expectations, so you just need to tell us what they are
– behave like it is your own house / apartment (be careful, take care, enjoy, relax, be happy)
– look after ours indoor and outdoor facilities
– use the furniture for its intended purpose and return them in its original position (e.g. beds) at the end of your stay
– do not remove appliances and equipment (towels, covers, etc.) from the apartment
– use the designated trash bins containers and keep the grounds clear of litter/trash
– do not smoke inside the house. Smoking is allowed only on terraces and in the backyard. Apartment recovery fee will be charged for smoking inside the house according to our price list.
– consumption of alcoholic beverages, other beverages and / or drinks containing alcohol on the premises for persons under 18 years of age is strictly prohibited (by Croatian law)
– do not walk naked around the house / backyard / apartment / terrace
– lock the doors, close the windows (sunshades), switch off the lights and all appliances (TV, air conditioner, …) and turn off the water taps when leaving apartment
– be aware that everything in the apartment and the apartment itself can be used only by you (registered guests)
– do not bring weapons, explosive and easily flammable material, of course ????
– keep apartment keys on safe place and don’t lose them ( ???? ) because according to our price list you will be charged for new keys, lock and everything else
– do not try to copy apartment keys because every copy of them will be recorded (special keys), we will be notified, you will lose your apartment, be taken to police and your holiday will be ruined ☹
– take care on your personal property and valuables (use apartment’s safe) as we are not responsible for any loss or even theft (even from apartment’s safe)
– use everything in the house / apartment and backyard on your own responsibility (in case of any accident or damage you will bear the consequences)
– make sure you understand how to use any electrical equipment that you are not familiar with and don‘t change any existing settings without our knowledge
– use equipment and appliances which are not integral part of our apartments (your own stuff) with extra caution because in case of any accident or damage you will bear the consequences
– do not disturb other guests (13.00 – 16.00 and 21.00 – 9.00 please do not make loud noises)
– leave apartment as tidy as you found it when you came (in the same condition that you would like to find it yourself); if you do not do it, you will need to pay cleaning fee according to our price list
– if you leave something don’t worry because we will put it in the safe place, keep it, notify you and then we will agree what to do next (wait until your next trip or send it to you, …)
– minimum of 3 nights is required
– check in is latest at 16.00 and please do check out latest at 10.00
– pay deposit after you make reservation (without deposit reservation can’t be accepted)
– we offer you the possibility of flexible cancellations. You have the right to cancel your reservation free of charge, up to 5 days before your scheduled arrival, and the full deposit payment will be refunded to your bank account (if you did booking / reservation using some portal (AirBnB, Booking, etc…) or agency their cancellation rules are applied)
– pay the rest (total – deposit) during check-in day in cash ( € ) or via bank transfer (note that if you are late 1 or 2 days or you are leaving earlier you still have to pay amount stated in your booking confirmation)
– in exceptional circumstances and in your absence, we have the right to enter apartments to prevent possible danger or damage (we are obliged to notify you about the entry)
– inform us immediately if something is not OK with the apartment or something is missing because at the end you are responsible to leave the apartment in condition as it was before you came in
– be aware that in the event of disregard of these rules we have the right to refuse further providing of our services (you will not have place to stay anymore)
– check guest arrival process
– pets can stay in our apartments free of charge. We do ask you to be considerate of other guests while your pets are staying in our house. Rules are that pets are not allowed to sleep in beds or on sofa, showering and washing pets in the bathroom in the apartment is not allowed and please, clean up after your pets (vacuum hair, etc.) so that you are not charged for extra cleaning according to our price list. We collect 50 – 100 € deposit before you enter apartment
– MANDATORY !!! watch safety instructions before using the pool